COVID-19: We are Here for You!

large red COVID-19 graphic

At Insurance by Castle the safety and well-being of our clients, members and employees is always my top priority. My thoughts go out to those impacted by COVID-19.

Never in a million years would I have thought I’d have to write anything pertaining to a pandemic yet here we are. I am not so naive to tell you it is business as usual, and due to the Covid-19 pandemic, my team and I will be working from home for at least the next 21 days or so (April 15, 2020).

Even though we are practicing “social distancing” from one another, one thing I do know is that we are stronger together than apart even now.

As a reminder we represent many insurance companies. Please call us if you have service questions or look at your invoice for the number to call for billing questions. We will respond to both phone calls and emails as soon as timely possible.

If you have a claim, please call the following numbers to start the process.

  • Safeco Insurance: 800-566–6001
  • Capital Insurance Group: 800-986-9974
  • Allied Insurance: 800-282-1446
  • Mercury Insurance: 800-503-3724
  • Berkshire Hathaway Guard: 800-673-2465

For billing questions or to make a payment:

  • Safeco Insurance: 1-800-578-6701
  • Capital IInsurance Group: 800-682-9255
  • Allied Insurance: 800-282-1446
  • Mercury Insurance: 800-503-3724
  • Berkshire Hathaway Guard: 800-673-2465

Please be patient and know that we are working diligently for you. 

We will continue to monitor the coronavirus (COVID-19) situation and provide updates as needed. If you have any questions or concerns, please call us at 800.644.6443

Thank you and please take care and stay healthy.

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